Process Barriers in Construction Digitization – How to Overcome Them?

Ernest Szydelski

Ernest Szydelski
Co-founder, Designer
May 2024 • 8 min • Digitization

Process barriers in construction digitization represent one of the biggest challenges for construction companies. According to McKinsey research, the construction sector accounts for only about 1.5% of total IT spending across all industries, demonstrating the scale of the sector’s digital lag. So how can you successfully implement digital transformation and avoid typical implementation mistakes?

Process barriers in construction digitization - team of engineers working with digital tools

Construction digitization requires a well-thought-out implementation strategy

Why Does Construction Digitization Face Barriers?

Organizing a construction site is a task of similar complexity to managing an entire company. In both cases, the key challenge is coordinating the activities of many people, subcontractors, and decision-makers who are often working together for the first time. Consequently, construction companies introduce reporting and communication rules that allow for more effective management of collective projects.

However, implementing new processes and tools can be difficult in the context of tight construction schedules. As emphasized by industry associations, digitization not only changes the way we work but also communication between construction process participants. Despite this, many companies still operate according to traditional patterns.

Most construction companies believe that investing in technology can improve efficiency and profitability – so why is the industry still hesitant to implement digital solutions?

The Biggest Mistake When Implementing New Tools

How should you approach improvements? How can you test them without risking loss of control over a project or group of projects? In fact, the biggest mistake – and quite a common one – is a strategy that involves testing improvements while simultaneously maintaining previous procedures or tools.

A perfect example is introducing a new defect reporting system on a construction site designated for testing while simultaneously requiring the old reporting method to be maintained. From the decision-maker’s perspective, this was an understandable step to limit risk, such as data loss. Nevertheless, from the project team’s perspective, it was unnecessary duplication of work.

Process barriers in construction digitization - engineer working with tablet on site

Duplicating processes discourages teams from adopting new solutions

A project team forced to do double work usually chooses the safer solution and focuses on the old methods, treating the improvement as merely a curiosity.

Process Barriers in Construction Digitization – How to Avoid Them?

So how do you implement improvements while limiting the risk of failure or loss of control over a project? The solution observed in companies that successfully implement innovations is to introduce a clear decision-making process. Moreover, this process must be understandable to all participants and consistently applied.

Furthermore, engaging project teams from the very beginning of the process is crucial. According to change management experts, effective transformation requires clear communication of goals and verification of results among project teams.

An effective improvement implementation process consists of the following steps:

  • Problem analysis – thorough understanding of current challenges and their causes
  • Solution analysis – evaluation of available tools and methods
  • Testing on dummy data – safe verification of the solution
  • Selection of a pilot project – trial run on a selected investment
  • Implementation with the previous solution disabled – full transition to the new tool
  • Gathering conclusions and making a decision – evaluation of results and expansion or discontinuation

Traditional Approach vs. Effective Implementation

In this approach, strong emphasis is placed on problem and solution analysis, which allows for safe testing of improvements without the risk of data loss. Additionally, clear communication of goals and verification of results among project teams is essential.

Comparison of digitization implementation approaches:

Aspect Wrong Approach With Hustro
Team workload Double work One system
Team acceptance Low High
Reporting time 2x longer -70%
Risk of data loss High Minimal
Implementation success rate ~20% ~85%
Monthly time savings 0 h 40+ h
Efficiency improvement 3.5x faster

How Hustro Helps Overcome Process Barriers

Hustro was designed with minimizing implementation barriers in mind. Specifically, the system offers an intuitive interface that doesn’t require lengthy training, and a flexible architecture that allows for gradual implementation of individual modules.

Therefore, companies can start with one module – for example, defect management – and gradually expand functionality as the team’s proficiency grows. In addition, Hustro provides implementation support and training to help teams smoothly transition to the new solution.

Process barriers in construction digitization - team working with mobile app on construction site

Hustro enables a smooth transition to digital construction management

Key benefits of implementing Hustro:

  • Elimination of double work – one system replaces paper-based and scattered digital processes
  • Fast adoption – intuitive interface minimizes learning time
  • Data security – full change history and automatic backups
  • Modularity – ability to gradually implement additional features
  • Implementation support – training and technical assistance at every stage

Calculating Savings from Proper Implementation

Properly conducted digitization of construction processes translates into measurable savings. As a result, companies can significantly reduce administrative costs and shorten project completion times.

Sample savings calculation for 1 team member (at €15/h rate):

Process Traditional With Hustro
Defect reporting (monthly) 20 h 6 h
Handover preparation 15 h 4 h
Subcontractor communication 12 h 3 h
Creating reports 8 h 1 h
TOTAL (monthly) 55 h 14 h
Monthly savings €615
Annual savings €7,380

41h

time saved
monthly

70%

less time
on reporting

3.5x

faster work
with Hustro

85%

implementation
success rate

Summary – The Key to Successful Digitization

In conclusion, to effectively implement improvements in the construction industry, it is crucial to introduce a clear decision-making process. This process includes analysis of the problem and potential solutions, testing on dummy data, selecting a pilot project, implementing the improvement while disabling previous procedures, gathering conclusions, and making decisions about potential expansion.

Finally, this approach makes it possible to limit the risk of failures and loss of control over the project, while focusing on clear goals and effective communication among project teams. Hustro supports this process by offering tools designed with minimal implementation barriers and maximum efficiency in mind.

The most important rule: never test a new system while simultaneously maintaining the old one. Double work kills every implementation.

Overcome Process Barriers in Digitization

Schedule a free demo and see how Hustro can simplify digitization for your construction company. No double work, no risk of data loss.

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