Property Management Software – Defects, Repairs and Maintenance in One App
Hustro is property management software that digitises defect reporting, repair tracking and maintenance scheduling for residential, commercial and warehouse portfolios - all from one mobile app.
Every building has issues. The problem is knowing about them before they become complaints.
Without a single system, defect reports get lost, repairs get delayed and tenants lose patience.
REPORTING
"Tenants call, email and text — and I'm tracking everything manually"
Defect reports arrive through five different channels. Filling out forms in ERP or OneDrive after each call wastes hours every week and things still get missed.
MAINTENANCE
"Servicing lifts, HVAC and fire systems requires more paperwork every year"
Every piece of equipment has its own service history — in a different folder, binder or email thread. Finding the right document takes longer than the inspection itself.
CONTRACTORS
"Assigning a repair means another email chain — and then chasing for an update"
You report the defect, assign it by email, and wait. If the contractor doesn't respond, you have to remember to follow up yourself. There's no system keeping track of deadlines.
VISIBILITY
"It's impossible to tell what's been repaired, what's pending and what's overdue"
Across multiple buildings and dozens of open issues, nothing gives you a clear picture of what's happening right now — unless you call every contractor individually.
Three things property managers do every day
— only faster and without paper
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01Defect reporting One channel for all tenant defect reportsTenants submit defect reports via a web form or QR code — no app installation required. Reports arrive instantly in Hustro, where you assign them to the right contractor with a deadline. No more calls, emails and texts arriving through five different channels. Every report is logged, tracked and searchable — forever.
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02Repair management Assign repairs and track them to completionAssign each repair to a contractor with a deadline — they receive an email notification and can respond without a Hustro account. Hustro tracks the deadline automatically and flags overdue items. No more chasing by phone or remembering to follow up. One dashboard shows all open repairs across all your properties, with their current status.
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03Equipment & maintenance Service schedules and equipment history in one placeCreate recurring service schedules for lifts, HVAC, fire protection and electrical systems. Each completed service generates a digital record with photo evidence of condition. Upcoming services are flagged in advance — no more missed maintenance or scrambling to find the last service date before an inspection.
What takes hours, done in a minute
Everything a property manager needs – in one mobile app
Report defects, assign repairs, track maintenance and generate reports. All from your phone, online and offline.
Tenant defect reporting in under 30 seconds
A tenant scans a QR code, submits a photo and description – the report lands instantly in Hustro. No calls, no emails, no paper forms. You assign it to a contractor in one tap.
Track every repair from assignment to completion
See all open repairs across your entire portfolio in one view – by building, contractor or deadline. Overdue items are flagged automatically. No more chasing contractors by phone to find out what’s happening.
PDF reports ready in 2 minutes
Generate a full property report – defect list, repair status, photo evidence – in 2 minutes. Share directly from the app with building owners, asset managers or tenants. No desk work required.
All equipment documentation in one place
Service records, warranties, installation drawings and inspection histories – all on your phone, always up to date. When an HSE inspector or auditor arrives, you have everything ready in seconds.
Built for every type of property – from warehouses to residential
- Large-scale warehouses
- Logistics centres
- Manufacturing facilities
- Cold storage
Track tenant defect reports and equipment maintenance across large floor areas – offline, on mobile, without Wi-Fi dependency.
- Office buildings
- Co-working spaces
- Business parks
- Mixed-use developments
One QR code per floor. Tenants report issues instantly. You assign repairs before they escalate into complaints.
- Apartment buildings
- Housing estates
- Student accommodation
- Build-to-rent portfolios
Digital resident handovers, warranty management and defect tracking – from move-in to move-out, fully documented.
- Shopping centres
- Retail showrooms
- Store chains
- Hotels
Real-time visibility over repairs and maintenance across multiple locations and contractors – in one dashboard.
Manage your properties
without the chaos
Book a free demo and see how Hustro helps property managers handle defect reports, repairs and maintenance – all from one mobile app.
Book a demo
Our team will get back to you within 24 hours
Roksana Sosnowicz
Digitalisation Specialist