Hustro - Zarządzanie niezgodnościami

Defect & Issue Management

Register defects in 30 seconds. Track every issue to resolution.

Hustro replaces paper forms, Excel and WhatsApp with a single mobile platform for defect management. Log defects with photos pinned to floor plans, assign them to subcontractors and track resolution deadlines in real time — online and offline.

Book a demo
✓ Works offline ✓ ISO 9001 compliant ✓ No subcontractor account needed
Defect and issue management software – Hustro
Korzyści - Zarządzanie usterkami
Benefits

Register, assign and close defects — without the chaos.

Construction site work doesn't have to mean stacks of paper and hours spent searching for information. With digital defect management, every issue is registered, assigned and tracked in real time - even offline.

✓

Registered in 30 seconds

Photo, voice description and location on a floor plan - no paper forms, no end-of-day data entry.

✓

Automatic PDF reports

A defect report or full summary is generated in one click - no transcribing notes, no desk work after a site visit.

✓

Faster repairs

The defect goes directly to the responsible subcontractor - no phone calls, no email chains, no delays.

✓

Full defect history

Every status change, comment and photo is saved - complete documentation in one place, permanently searchable.

✓

Higher defect detection rate

Digital inspections and checklists help catch more defects earlier - before they become costly problems at handover.

✓

Transparent communication

All comments, updates and subcontractor responses in one thread linked to the defect - no more searching through emails and WhatsApp.

See how Hustro manages defects on your construction site - free demo, no commitment.

Book a demo
Kluczowe Funkcje — Zarządzanie usterkami
Use cases

Defect management at every stage of construction

  • 01
    Stage one

    Structural works

    expand_more
    Cracks, deviations, installation inaccuracies, non-conformances with documentation and H&S defects. Every issue is immediately assigned to the responsible subcontractor with full photo documentation — pinned to the exact location on a floor plan.
  • 02
    Stage two

    MEP installation works

    expand_more
    Installation routing errors, clashes with structure or finishes, non-conformances with drawings. Every defect is tracked from registration to closure — with automatic subcontractor notifications and no lost emails.
  • 03
    Stage three

    Interior finishing

    expand_more
    Aesthetic defects, rework and non-conformances with the design. Hustro links each defect to a specific apartment or unit — so communication with subcontractors is precise, documented and searchable at any time.
  • 04
    Stage four

    Warranty service

    expand_more
    Defect reports from the investor or end user after handover. With a complete defect history and automatic PDF reports, you have full warranty documentation always at hand — ready for any inspection or dispute.
Hustro — defect and issue management software
Blok — Szybkie rejestrowanie zgłoszeń
Fast defect registration — Hustro
Registration

Register a defect in under 30 seconds

Photo, voice note and location — defect registered instantly, on site, without waiting until you're back at a desk. Every issue is captured the moment it's spotted.

  • Voice-to-text defect descriptions
  • Photo and video attachments
  • Mark-up and annotation on photos
  • Pre-defined field selection
  • Configurable form fields
  • Works fully offline
Blok — Efektywna komunikacja
Communication

Subcontractor communication without the chaos

Subcontractors reply to an email — the message is automatically linked to the defect in Hustro. No account required, no app to install. All communication documented in one place, permanently.

  • Automatic email notifications to subcontractors
  • Email reply = entry in the defect thread
  • No Hustro account needed for subcontractors
  • Full communication history linked to each defect
  • No more searching through emails and WhatsApp
Subcontractor communication — Hustro
Blok — Automatyczne raporty
Automatic defect reports — Hustro
Reporting

Automatic PDF and XLS defect reports

Individual and summary reports generated in one click. An XLS export with advanced filtering lets you analyse data by contractor, area or status — without hours spent in Excel.

  • PDF report from a single defect
  • Summary PDF report across multiple defects
  • XLS export with advanced filtering
  • Configurable report layout and content
  • Generated automatically — no desk work required
Blok — Szybkie filtry
Monitoring

Smart filters and defect analytics

Filter defects by contractor, area, status and deadline. See each subcontractor's progress at a glance and spot recurring problems before they become a costly pattern.

  • Filter by contractor, area and status
  • Defect view on building floor plans
  • Sort by deadline and priority
  • Repair progress statistics and charts
  • Identify recurring defect patterns
Defect filters and analytics — Hustro
Nagłówek Sekcji - Do Lewej
TESTIMONIALS

Companies that manage defects with Hustro

Hybryd16

We've used the app on 66 projects, handling between 30 and 150 tickets on each

What we appreciate most about Hustro is its simplicity and speed. The app is intuitive and allows us to record defects efficiently directly on site. A major advantage is the integrated communication — a subcontractor can contact us regarding issues without needing to install the app.
Maciej Gmyrek
President of the Board – Grupa Hybryd16
Read the full story
DEFOR

Thanks to intuitive reporting tools, we identified and eliminated non-conformances more quickly

We particularly value the flexibility of the solutions provided, tailored to the specifics of the construction industry and our individual needs. Working with Hustro has allowed us to raise the efficiency of quality management — essential in the context of the projects we deliver.
Mariusz Jaskot
Deputy Director of Delivery / Service Manager – DEFOR S.A.
Read the full story
Mesta Development

Every defect goes automatically to the right contractor — with description, photos and location

We use the app primarily to communicate with contractors. Every defect goes automatically to the right company — with description, photos and location. Contractors know exactly what to do, everything is documented in one place and we track repair status in real time.
Paweł Trzesicki
Investment Director – MESTA Development
Read the full story
Read more testimonials
Procesy — Zarządzanie usterkami
Related modules

Three categories, one system

Inspections

Inspections & Handovers

Digital checklists, photo documentation and instant PDF reports — from site walkthrough to signed handover protocol in minutes.

Explore the inspections module →
Health & Safety

Health & Safety Management

Digital safety inspections, incident reporting and automatic reports — H&S compliance without paper documentation. ISO 45001 and CDM-ready.

Explore the H&S module →
Document Management

Document Management (CDE)

ISO 19650-compliant CDE platform — full version control and automatic document workflows across all approval zones. Always the latest version on site.

Explore the CDE platform →
Porównanie — Zarządzanie usterkami
Comparison

Hustro vs traditional methods

Feature Paper Excel WhatsApp Hustro
Defect registration on mobile
×
×
✓
✓
Photos pinned to floor plans
×
×
×
✓
Real-time status tracking
×
×
×
✓
Automatic subcontractor notifications
×
×
×
✓
Deadline tracking & alerts
×
×
×
✓
Automatic PDF & XLS reports
×
✓
×
✓
Full communication history per defect
×
×
×
✓
Works offline on site
✓
×
✓
✓
FAQ — Zarządzanie usterkami
FAQ

Frequently asked questions

What is defect and issue management software?

Defect and issue management software allows construction teams to register defects, assign them to responsible parties, track resolution deadlines and generate reports — replacing paper forms, Excel and WhatsApp. Every defect is documented with a photo, location on a floor plan and timestamp, creating a permanent audit trail.

How quickly can a defect be registered in Hustro?

A defect is registered in under 30 seconds: photo, voice description and location pinned to a floor plan — all from mobile. The subcontractor receives an automatic notification. No paper forms, no end-of-day data entry, no WhatsApp messages.

Do subcontractors need a Hustro account to receive defect notifications?

No. Subcontractors receive defect assignments by email and can respond directly from their inbox — their reply is automatically linked to the defect in Hustro. No account or app installation required. For subcontractors who work regularly on site, free limited accounts are available at no extra cost.

What types of issues can be managed in Hustro?

Hustro handles quality defects, H&S observations, environmental issues, tasks, material requests, change orders, RFIs and site notes. Each type has a configurable form — you can tailor fields to match your internal processes and reporting requirements.

Can defects be pinned to floor plans and drawings?

Yes. Defects are pinned directly to floor plans and construction drawings on mobile. Each pin shows the defect status — open, in progress or resolved. Drawings are stored in the CDE module and always show the latest approved version — eliminating the risk of working from outdated drawings.

Does Hustro work offline on construction sites?

Yes. Hustro works fully offline on iOS and Android. Defects can be registered, photos taken and floor plans accessed without an internet connection — essential for basements, plant rooms and sites with poor signal. All data syncs automatically when connectivity is restored.

How quickly can Hustro be deployed on a construction site?

Hustro can be deployed within 24 hours. Our team configures form templates, uploads floor plans and trains users on day one. Site teams typically get up to speed within a single shift — no formal training programme or IT project required.

How much does Hustro defect management software cost?

Hustro offers a per-user licence from €28/month (annual contract) covering all modules including defect management, inspections, H&S and document management. Per-project licence available from €670/month for up to 100 users. Enterprise pricing available on request.
CTA — Zarządzanie usterkami
Try for free

Start managing defects
without the chaos

Book a free demo and see how Hustro helps you register, assign and track defects across your construction sites — from mobile, in real time, online and offline.

Registered in 30 seconds
Photo, voice note and floor plan location — no paper forms
Defect goes directly to the right subcontractor
No phone calls, no email chains — automatic notification with deadline
Automatic PDF reports in one click
No hours spent transcribing notes after a site visit
Live on your first site within 24 hours
No IT project required — our team configures everything on day one

Book a demo

Our team will get back to you within 24 hours

Roksana Sosnowicz

Roksana Sosnowicz

Digitalisation Specialist

Form - Book Demo
Improved Footer